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Hoxworth Blood Center University of Cincinnati Medical Center

Increase in productivity and guaranteed compliance by automating work processes.

With PERFEQTA, the hospital consolidated multiple software modules from different vendors into one platform resulting in automated and efficient quality control processes, increased productivity, and optimized management of standardized protocols.

About Hoxworth

Hoxworth Blood Center, University of Cincinnati, was founded in 1938. Hoxworth is now serving 31 hospitals in 18 counties in Southwestern Ohio, Northern Kentucky, and Southeastern Indiana. Annually, Hoxworth collects more than 70,000 units of blood from local donors to help save the lives of patients in area hospitals.

Challenges

The Hoxworth Blood Center identified several aspects of its operations that benefited from optimization, which improved quality control and efficiency. The outdated system made it challenging to manage inventory, hold Hoxworth team members accountable for specific tasks before and after blood drives, and work efficiently due to manual entry processes across various locations. Additionally, they suffered from a waste of time and diminished resources due to excess spending. Considering the state of their systems, the following issues were a top priority to address:

  • Reducing the cost of waste due to out-of-range or expired controls
  • Increasing visibility and accountability in daily quality checks before and after blood drives
  • Manual QC process was causing bottlenecks and increased the chance of errors

Solutions

With several critical issues to address, the PERFEQTA team had immediate solutions to several of Hoxworth’s problems by merely utilizing some of the platform’s basic functionality. Automating all formerly manual processes showed considerable increases in team productivity and efficiency. Additionally we implemented solutions that specifically addressed their requirements and further optimized their business. The full suite of solutions and results for Hoxworth included:

  • Automated all manual processes for Reference Labs and Donor Services
  • Eliminated the possibility of using out-of-date or expired control
  • Streamlined the review of the QC process with scheduling and standardization

“PERFEQTA is the perfect solution for a regional blood center because it grows with you. We can automate our daily quality control processes, improve efficiency and reduce costs. Hoxworth expects to save 4x our investment in unnecessary spending in our first year on the platform. Transitioning our team from paper to PERFEQTA has been smooth and transformative.”

– R. George Wells, Manager Donor Qualification System

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