WE’RE HERE TO HELP
Our goal is to provide service above all else, and that includes answering as many questions about PERFEQTA as possible in an easy-to-find and accessible way. If you do not see the answer to your question in our list of PERFEQTA FAQs below, please feel free to contact us so a member of our team can help you as soon as possible.
FREQUENTLY ASKED QUESTIONS
Yes! You can do it or we can do it for you. We designed our software so that solution apps can be created and modified easily and efficiently without software programming. Start with simple forms for basic data entry jobs and quickly work your way up to advanced smart applications to manage your complex operations with advanced acceptance criteria and multithreaded logical operations and workflows.
PERFEQTA does not currently allow for user coding. Our team has worked tirelessly to ensure that PERFEQTA is accessible to all types of users without having to spend days and months or get a degree to automate your business. If you really like to code, please connect with us as we are always looking for passionate software developers at firstname.lastname@example.org.
Absolutely. PERFEQTA is built from the ground up to comply with the highest regulatory requirements. With PERFEQTA, you can control user access based on different criteria across records, apps, functions, and reports. With audit trail enabled, PERFEQTA even tracks viewing activity and all changes that were made to records or apps since inception.
Yes, it can! PERFEQTA is designed to work on desktops, laptops, tablets, and smartphones, allowing you to work from anywhere at any time.
All functions are available in PERFEQTA, regardless of the mobile device used!
PERFEQTA’s reporting and business intelligence feature is completely configurable. Authorized users can build reports, create charts customize personal dashboards from the data you collect into PERFEQTA. Users can monitor real-time metrics or showcase data across different time periods. If you have PERFEQTA connected to external devices or software, you can run reports on that data as well.
PERFEQTA is a Software as a Service (SaaS) platform. It lives in the cloud, meaning that you can scale PERFEQTA as your business needs require. To add additional users, simply order more and you are good to go.
You are in complete control of your PERFEQTA configuration and that includes the access levels you provide your different users. You can set up and group users into roles as well as control permissions and security access for each role down to the record level.
You can have as many users as your business needs and budget allows. The minimum number of users is five for our starter plan.
PERFEQTA comes in different editions to give you the most flexibility. Starting with the ability to build applications from scratch or use some of the standard applications that have already been built, you can tailor PERFREQTA based on your needs. You can also customize almost all tools in PERFEQTA such as schedules, menus, dashboards, statistical analysis/plans, smart alerts, and even the way you search.
While this depends on the level of access a user has, the easiest way is typically through the “tasks” tool.
Because PERFEQTA is cloud-based, it generally requires an internet connection to operate. There is a feature which allows you to use PERFEQTA without internet for certain scenarios. If you require offline access, please contact us for details.
Yes, they can! You can set alerts to email you when data thresholds are reached, set schedules to assign activities to users at specified intervals, and schedule reports.
PERFEQTA is integration-rich, built to support almost any application or device. Compatible platforms include Zappier, Salesforce, Google Drive, Microsoft OneDrive, Dropbox, M-Files, and many others. PERFEQTA allows users to import and export data in various formats such as CSV, Excel, JSON, and XML. PERFEQTA also supports REST API integration and Webhooks. If you have a platform or software in mind and you would like to know if we have an existing plugin to work with it, contact us and we will be happy to let you know.
The storage that you get with PERFEQTA varies depending on the plan you choose and if you need extras. It is affordable and generous.
Yes! The PERFEQTA team is stacked with experts who can quickly build solutions for you. Our extensive expertise in process improvement and building thousands of apps and reports translates into faster turnaround so you can start PERFEQTA per your specification quickly.
We want to ensure that you are happy throughout your experience using PERFEQTA. This is why we include exceptional support with all of our plans. Our standard plan includes phone and email support during business hours from 8 A.M. (CST) to 5 P.M. (CST).
For those requiring higher levels of support and availability, optional support plans are available with up to 24/7 support and a dedicated account representative. We also offer white-glove plans helping with everything from training to implementation to additional consulting and customization.
PERFREQTA is flexible and compliant by design. Our customers have used PERFEQTA solutions to meet various regulatory and quality requirements. This includes Digital Records, Document Control, Risk Management, CAPA, Learning Management, Non-Conformance, Statistical Process Control, Preventive Maintenance, Design Control, and Supplier Management. Users can choose between pre-built PERFEQTA solutions or easily build them as you see fit. PERFEQTA is the most flexible platform that is FDA 21 CFR 21 compliant out of the box. Additionally, you can use PERFEQTA to help with the compliance efforts with different standards including, but not limited to:
- API Q1
- AS 9100
- ISO 13485
- ISO 14001
- ISO 9001:2015
PERFEQTA was built to require minimal guidance in order to start building and customizing your apps. You can be up and running with as little as one hour of training. You can check our online self-guided how-to videos, or simply click the “Help” link, which available on all pages of the software. We can also deliver staff training sessions for clients online or onsite, which typically last between few hours to one or more days, depending on the level of access a client needs and their level of desired automation.